;
Skip to main content
Latest Updates
  • *** WELCOME to the new British APCO Website ! ***
  • British APCO Launches Ian Thompson Bursary 2025 Read Now
  • Artificial Intelligence in Public Safety White Paper now available! Read Now
  • *** WELCOME to the new British APCO Website ! ***
  • Christmas opening hours: The office will close at 1730 on Monday 23rd December 2024 and re open at 0900 on Thursday 2nd January 2025
Read All News

Emergency Call (eCall) - four years of operation.


Emergency Call (eCall) has now been in operation on the roads of the UK since 31st March 2018. This system, which can automatically summon assistance through the emergency number 999 (and 112), is used in the event of a road traffic collision or by pressing the red emergency button located in the front of a  vehicle.  This device has been fitted as standard to all new types of car and light trucks manufactured after the 31st March 2018.

British APCO has actively supported the introduction of this technology given that it assists with the rapid deployment of the emergency services to an emergency on the road – eCall activation has already saved lives through its ability to instantly alert emergency services to the exact location and type of the vehicle.  British APCO along with the RAC Foundation and the Society of Motor Manufacturers and Traders have been assisting National Highways in developing an information package for the motorist on what eCall is and how to use the system correctly.  The information can be found through a number of social media channels; do spread the word and share more widely with friends, family and colleagues.

More information can be found HERE

 

How eCall works

The eCall system works in all EU countries and the United Kingdom. Wherever you are, if your vehicle is involved in a serious collision or incident, you will be connected with the nearest emergency-response network. It doesn't matter in which jurisdiction you bought your vehicle or where it is registered.  When eCall is activated, it connects to the nearest emergency response centre (BT 999 in the UK), using both a telephone and data link.  This allows you or your passengers in the vehicle to communicate with the emergency centre operator and at the same time, a minimum set of data is automatically transmitted (your exact location, the time of the accident, your vehicle's identification number and direction of travel). This allows the emergency services to assess and manage your situation and rapidly mobilise the right emergency response.

 

eCall social media channels are:

Twitter: https://twitter.com/NationalHways

YouTube: https://www.youtube.com/channel/UC68PZJdKAzOWv0yDHqXrmZw

YouTube: https://youtu.be/0dFLrftH-8k

Facebook: https://www.facebook.com/NationalHways/

LinkedIn: https://www.linkedin.com/company/national-highways

Instagram: https://www.instagram.com/nationalhways/

View other News